Compassionate Care At Its Best

Terms of Service

These Terms of Service ("Terms") govern your use of our website located at (collectively or individually "Service") operated by Penang Pure Lotus Society Hospice of Compassion (Registration No. PPM-005-07-21112001) ("Pure Lotus").

Your use of our Service is also subject to our Privacy Policy, explaining the collection, safeguarding, and disclosure of information resulting from your use of our web pages.

By using our Service, you agree to these Terms and our Privacy Policy ("Agreements"). If you do not agree with (or cannot comply with) these Agreements, please refrain from using the Service and contact us at [email protected] for resolution. These Terms apply to all users and visitors accessing or using the Service.


By using our Service, you agree to subscribe to newsletters, marketing materials, and other information we may send. You can opt out of these communications by following the unsubscribe link or emailing us at [email protected].


Please note that any donations or related activities on our platform are subject to additional Terms and Conditions specifically outlined for such transactions. The donation portal is operated by DonorCARE.


Our Service permits you to share, post, or make available information, text, graphics, videos, or other materials ("Content"). You're responsible for the legality, reliability, and appropriateness of the Content posted through our Service.

By posting Content, you represent and warrant that the Content belongs to you or that you have the right to use it. You retain all rights to your Content, but by posting it, you grant us a license to use, modify, display, and distribute it through the Service.

Prohibited Uses

You may only use the Service for lawful purposes, agreeing not to:

Violate any national or international laws or regulations.

Exploit, harm, or expose minors to inappropriate content.

Transmit any unsolicited or promotional material.

Impersonate any entity, individual, or misuse the Service in any illegal, threatening, or harmful manner.

Interfere with the Service's use, security, or functioning, including introducing malicious software or attempting unauthorized access.

Intellectual Property

The Service and its original content, features, and functionality are the exclusive property of Penang Pure Lotus Society Hospice of Compassion and its licensors. They are protected by copyright, trademark, and other laws.

Copyright Policy

We respect intellectual property rights. If you believe any Content infringes on copyright, please email us at [email protected] with detailed information.

Disclaimer of Warranty

The Service is provided "as is." We make no warranties regarding its operation, content, or materials. Your use of the Service is at your own risk.

Limitation of Liability

Except as prohibited by law, we are not liable for any damages arising from your use of the Service.


We reserve the right to terminate or suspend your account or access to the Service without prior notice for any breach of these Terms.

Governing Law

These Terms are governed by Malaysian law, irrespective of conflict of law provisions.

Changes to Service

We may amend, withdraw, or restrict access to the Service at any time without notice. Your continued use of the Service after revisions means you accept the changes.

Amendments to Terms

We may update these Terms at any time, and your continued use constitutes acceptance of the revised Terms.

Waiver and Severability

Failure to enforce any part of these Terms does not waive our rights. If any provision is found invalid, the remaining provisions remain in effect.


By using our Service, you acknowledge that you have read and agree to these Terms of Service.

Contact Us

For feedback, comments, or technical support, please email us at [email protected].

© 2007-2024 Pure Lotus Hospice Of Compassion (PPM-005-07-21112001). All Rights Reserved.